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Agile Comms hand book, Giles Turnbull

  • Blog more

  • Empower people to blog (or communicate more)

  • Know what type of presentation you are doing

  • Plan loosely

Also, (more direcetly from Turnbull’s defra blog)

  • Show the thing. Be brief. Be clear.

  • Write for humans. Write like you speak.

  • Don't be ambiguous. Say what you mean.

  • Writing is easier when you get help from colleagues.

  • If you want people to read something, give them something readable.

  • If you want people to pay attention to your talk, make your talk interesting.

  • If you want people to watch your video, keep it short and make it watchable.

  • Communicate in small doses, frequently. Allow your story to develop over time.

  • Make things open, it makes things better.


In the small amount of time I am not thinking about investing, I am currently thinking about performance-lectures. While researching ideas on performance-lectures from the non-theatre non-artistic world. I happened on a book on Agile Comms by Giles Turnbull who used to be involved heavily with the Government Digital Service. I bought it on a whim.

It turns out I think the ideas in the book have a lot of relevance to start-ups and corporate communications, and content and communications as well as to its audience of agile comms thinkers.

The book argues for the benefits of blogging, over 20% of the book talks about this.

This is something I believe and chimes with thinkers from many other domains. While Turnbull mostly argues the point from a team, product, organisation view - I think much of what he has to say is relevant for individuals as well. Particularly if you are a creative worker or knowledge worker, but also for anyone. One point Turnbull makes is about how a blog becomes an archive of thoughts. I started blogging in 2005 (as part of the first wave of theatre bloggers that has now been documented by Megan Vaughan in a book, so I’m a tiny piece of history! ) and I can now look back at some of that archive from 2005 to 2010. I restarted more seriously again in 2017 and more recently I essentially have started a version of what Turnbull calls weeknotes, but essentially a form of weekly (not always) newsletter blog. It’s an excellent discipline and shows yourself how your thinking evolves. You can’t lie to yourself as easily either. I did say X, I know think Y and this is what has changed. He has some “rules” I’ve not seen articulated like this, and I like them, and think they help you if you consider blogging again - or a team blog for agile comms -

Rule 1: There are no rules

Rule 2: let posts be as long (BY: or short) as they need be

Rule 3: Make the most of the lack of rules

I would add the sub-rule / advice - which is play with the form. Do different things with your blog and posts as your fancy takes you. I think I learnt that last one by keeping an artist's journal/sketchbook from the age of 14 to 20. The best artists make art every day, they often draw, but they keep making. A blog is a form of writing-making.

The Agile Comms part is mostly useful for teams and organisations, but I think are uniquely helpful for start-up teams which work in public. Some of those teams/start-ups might be using “content-as-marketing” which is more obvious but I think would gain a lot of value by essentially empowering everyone to do weeknotes or a form of blogging. Sure, this intersects with Twitter etc. but is more than that. I see a lot of start ups that could benefit from this way of thinking and communicating.


Turnbull has some good thoughts about using layers for comms (tweet → blog → technical paper), how to present, use video, how leaders can empower comms;  writing in human words / plain english, and in short, simple ideas (one blog = one idea) and although Turnbull suggests his one big idea is to have leaders empower agile comms, I think the detailed heart is how impactful blogging can be.

Book available here (GBP15+pp)


Some ideas (that I only just found via google) you can see in early form that Turnbull posted on defra gives you a sense of the book. (now put those bullets up top)


And, Turnbull’s site and blog!